Frequently asked questions from your Seattle corporate, wedding and event caterer and food service partner
Does your company offer vegan catering in Seattle?
Yes, On Safari Foods offers creative vegan catering for events, weddings and coporate clients. In addition, vegan and vegetarian options can be added to any order.
Do you provide food for people with food allergies?
Yes, our Seattle catering team has considerable experience with allergens, dietary preferences, and religious restrictions
What is the best way to contact you with questions or to place an order?
What are your coverage areas for catering?
We provide catering services in Seattle, Bellevue, Redmond, Kirkland, Tacoma and Everett. Contact us if you require catering on one of the Puget Sound islands.
Can I make up my own menu or make changes in your menus?
Absolutely! We love to help you create a special menu just for your party! All the menus on this website are completely customizable. You are welcome to make any additions or changes you prefer.
Can you provide rental items for my event?
Yes. Not only can we arrange for the rental of the usual party items such as tents, tables, chairs, linens, china, glassware and silverware, but we also have access to fine china, crystal, and specialty linens. We can also arrange for larger items such as canopies, stages and dance floors. We rent them for you without a markup.
Do you provide bartenders and servers?
Yes. Our bartenders and servers are trained and professional. We carry full liability insurance for both food and alcohol service. As a general rule, you need to allow one bartender per 100 guests for beer and wine bars and one bartender per 50 guests for full bar service.
Do you have any order minimums?
Yes, or order minimums (food only) depend on the day of the week:
Friday, after 5pm, $500
Saturday and Sunday, $1,500
Order minimums also apply for holiday menus as follows:
November 30th - December 22nd:
Fridays after 5pm - Sundays, $1500 food minimum (this amount is before taxes and does not include service fees, staffing, delivery fees etc.).
What are your delivery costs?
Our delivery fees are location-based:
Downtown Seattle – Monday-Friday, between 8:00 a.m. and 5:00 p.m.: $30.00
University of Washington and Northern Seattle – Monday-Friday, between 8:00 a.m. and 5:00 p.m.: $45.00
Further afield starts at $50 and is based on mileage distance from our shop.
Downtown Seattle – Monday-Friday, between 6:00 a.m. and 8:00 a.m., and after 5:00 p.m.: $60.00
University of Washington and Northern Seattle, Monday-Friday between 6:00 a.m. and 8:00 a.m., and after 5:00 p.m.: $75.00
Further afield starts at $80 and is based on mileage distance from our shop.
Deliveries made outside of business hours described above are subject to an increased delivery fee.
How far ahead of my event must my order be confirmed?
All catering orders must be confirmed within 72 hours of your event. Unfortunately, we cannot guarantee the fulfillment of any orders placed with less than 72 hours notice. As we only utilize fresh, natural, and sustainable ingredients, it is vital we receive sufficient notice in order to order everything we need to accommodate your event.
Any catering larger than 100 guests, or a kosher catering, must be confirmed one week ahead of the event date.
Can I change the headcount after my order has been confirmed?
Changes can be made up to 72 hours in advance of your event. Any adjustments after that point, are subject to availability and a 20% surcharge.
How do I pay for my order?
You are welcome to pay with cash or credit card (we accept all major credit cards). We require a check or credit card to guarantee all orders. There is a 2.75% service fee for use of a credit card. A deposit is required to hold your event date for all orders over $1,000. This is important to note, as On Safari Foods is a first come, first served catering company. One week prior to your event, we require 75% of the total amount due. You will be billed at the end of your event for the remainder.
Is a gratuity automatically added to my order?
We charge an admin fee between 10% and 18% to cover the cost of processing your order, depending on whether it is staffed or not. At the higher rate, a small portion goes to the staff. Should you wish to leave anything extra for your server(s), please add it to your bill when you pay the final amount.
What is your cancellation policy?
Please let us know as soon as possible if you need to cancel you order. Orders that are canceled less than two full days before the scheduled event date will be charged 100% of the total invoice. This charge is to cover foods that cannot be used, labor, rental goods, and other orders we may have declined to accommodate your event. This policy applies to all reasons for event cancellation, including inclement weather.